ION Audio



US Technical Support & Warranty Service

Contact us by Phone: 401-658-3743

Hours of Operation:

  • We are available to help you 8:30am - 6:30pm EST Monday through Friday (except holidays).
    • Observed Holidays
    • New Year's Day - 1/1
    • Memorial Day
    • Labor Day - 9/5
    • Columbus Day - 10/10
    • Veterans Day - 11/11
    • Thanksgiving - 11/24 - 11/25
    • Christmas - 12/25

 

Before you call:

  • Please have our product, and product documentation with you.
  • Whenever possible, have your product powered on, and running.
  • Visit the dedicated product page for your item. Each product we make has a dedicated page on our website where you can find product information, software updates, manuals, and support documents.
  • Please gather anything you might need to answer the questions listed below. We will need much of this information in order to assist you.

Contact us by email:

  • Please fill out the information below as completely as possible, then click submit.
  • Note, fields labeled in red are required.
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